Operators and services
Launch a PPP program for Facility Management Companies in Jordan
A free 17-page guide · The $500 trillion PPP infrastructure opportunity
What this guide is for
Your company launches a PPP facility services program to maintain and run hospitals, schools, universities, stations and public buildings under availability-payment contracts.
The case
Facility managers protect the payment that repays a PPP
Operation and maintenance accounts for about $150 trillion of the rebuild and runs for the whole life of each concession. In a hospital, a school, a university, a station or a public office, that work is facility management: keeping the building open, clean, safe and working every day the government pays for it. Companies that build a PPP program now will run the public buildings of the next fifty years. This guide invites facility management companies in Jordan to launch that program, starting with the projects at home.
The guide
Run the buildings of the $500 trillion PPP opportunity
Your company launches a dedicated PPP facility services program, a team and a set of offers that bid for hard and soft services in hospitals, schools, universities, stations and public buildings and meet every service level with AI and robotics, starting with Jordan’s $86 billion of projects and the $46 billion anchored in Aqaba.
01
A PPP facility services team
A dedicated team that knows how availability-based PPPs are prepared, procured and paid tracks every hospital, school, campus, station and public building project in the pipeline, and joins consortiums early, while sponsors are still choosing their facility manager.
02
Hard and soft services under one contract
Hard services keep the building working: mechanical, electrical and plumbing systems, the fabric, lifts and lifecycle replacement. Soft services keep it usable: cleaning, security, catering, waste, grounds and the service desk. A PPP bundles both into one output specification for the life of the concession.
03
Availability payments and deductions
The government pays a regular availability payment for space that is open and fit for use, and deducts from it when a ward, classroom or platform falls below the agreed standard. The program prices those deductions with data and builds the response times and reporting that keep them low.
04
Small-scale PPPs and direct proposals
Jordan’s PPP Regulation No. 9 of 2024 defines small-scale PPPs below $14.1 million, which can be bundled into one feasibility report and one tender, and PPP Law No. 19 of 2023 accepts direct private proposals under Article 15. Your company can bundle the maintenance and energy retrofit of a group of public buildings into one proposal and run it as a concession.
05
AI and robotics in every building
Building management systems, sensors, predictive maintenance, cleaning robots and digital twins let your company run more floor space with the same teams and record every service level as it is met.
Why facility management companies
Facility managers protect the payment that repays a PPP
In a PPP for a hospital, a school, a station or a public office, the government pays for space that is available and services that meet the standard, and it deducts for every failure. Sponsors bring the equity and lenders bring the debt, and the facility manager delivers the daily service that earns the payment and repays them.
Where facility management companies fit in a PPP
- Bid
- Service plans, staffing models and lifecycle cost models that price the output specification and make a consortium’s offer credible.
- Design
- Advice on materials, systems and layouts that lower the cost of running the building across the concession.
- Mobilization
- Commissioning, staff transfer, the service desk and the takeover of the building from the contractor.
- Operation
- Hard and soft services every day, paid through availability payments with deductions for unavailable space and missed service levels.
- Handback
- Lifecycle replacement and the return of the building to government in the condition the contract requires.
What changes for facility managers
AI, robotics and tokenization change how a facility manager meets its service levels and proves them. Sensors and building management systems record availability, comfort and response times as they happen, so deductions can be settled on live data. Robots take on cleaning, deliveries and inspections, which lowers the cost of meeting each standard, and tokenized stakes let investors own part of a facility concession and follow its performance on the same record.
Why a program, and why now
Without a program, a facility management company joins a PPP as a subcontractor after the bid is won and inherits a price it did not set. A program gives your company a team, a service model and standard performance terms that make each bid faster and more accurate than the last, and it moves the company from service contracts toward concessions it co-owns. Jordan’s pipeline is large and early, and the companies that join consortiums as they form will run those buildings for decades.
Futureproofing
Futureproof Facility Management Companies in Jordan for the infrastructure singularity
This free 17-page guide shows how, with small PPPs in parallel, PPP research labs, artificial intelligence, robotics, tokenization and six first steps.
Jordan and Aqaba
An $86 billion pipeline to start with
Every one of them will need its buildings and facilities maintained and run for as long as the concession lasts. A Jordanian facility management company that runs one project at home can carry the same systems and teams to the next one across the region.
- $86B
- of PPP and infrastructure projects in development in Jordan
- $46B
- of them anchored in Aqaba
Artificial intelligence
AI moves facility management from scheduled rounds to service on demand. Sensors and building management systems report temperature, air quality, occupancy and equipment condition in real time, and AI flags the chiller, lift or pump that will fail before it triggers a deduction. The same models route each fault to the right technician and let your company price a bid on the true lifecycle cost of each building.
Robotics
Robotics takes on the repetitive and hard-to-reach work inside a building. Cleaning robots cover corridors, wards and concourses overnight, drones inspect roofs and facades, and delivery robots carry linen, meals and supplies through hospitals, so a smaller team meets the same service levels and spends its time on the faults that need people.
Tokenization
A building with a clean availability record suits tokenization well, because the government pays for it under a long contract. Your company can offer tokenized stakes in the facility concessions it holds, pay holders from availability payments as they arrive and publish its service levels to the same registry, which gives investors and the contracting authority one record.
Small PPPs and research labs
Small PPPs let a facility management company test new ways to run buildings at low risk, from sensors and cleaning robots to energy retrofits and outcome-based service contracts. Every pilot leaves behind data on cost, availability and response times that sharpens the company’s pricing, and the lab results become the service levels Jordan writes into its larger hospital, campus and station PPPs.
Unsolicited proposals
A facility management company knows better than anyone where a public building wastes energy, money and time. A direct proposal lets it turn that knowledge into a maintenance, retrofit or full facility services concession of its own design, and keep the right to match the best offer if the project goes to tender.
The program
How the program could work
The program can sit beside the company’s existing contracts, with a PPP team at its center and the technicians, systems and service record the company already has behind it.
- PPP team
- A small team of operations, commercial, finance and legal people that covers every hospital, campus, station and public building PPP in the pipeline.
- Service lines
- Hard services from mechanical and electrical maintenance to lifecycle replacement, and soft services from cleaning and security to catering and the service desk.
- Contract ladder
- A path from single-service contracts to full facility management subcontracts on PPPs and equity in the project companies.
- Performance model
- Pricing of availability, service levels, deductions and lifecycle costs built from the company’s own operating data and tested on every bid.
- Technology
- Building management systems, sensors, predictive maintenance, cleaning robots and digital twins deployed as standard in every building.
- Direct proposals
- Maintenance, energy retrofit and service bundles for groups of public buildings brought to government under Article 15, including small-scale PPPs below $14.1 million.
- Partners
- Standing agreements with developers, contractors, lenders and infrastructure funds that complete each consortium.
What the company gains
The company gains contracts that run for decades, revenue tied to the service it delivers and, as it moves up the ladder, a stake in the buildings it runs. Each concession also builds a service record that lenders and contracting authorities trust, which qualifies the company for larger hospitals, campuses and stations across the region.
It also gains a position in the next form of facility management. The first company in the region to run public buildings with sensors, robots and digital twins and to report live service levels to the government and to investors will set the standard that contracting authorities write into the next output specifications.
Next steps
How a facility management company can start
Any facility management company in Jordan can take this guide forward. The first steps use the teams, contracts and systems the company already has.
01
Mandate
Board approval for a PPP facility services program, with its sectors, the contracts it will bid for and its first-year goals.
02
Team
A named program lead, with operations, engineering, commercial and legal people drawn from the company’s existing teams.
03
Pipeline
A map of Jordan’s $86 billion of projects by sector and stage, and early meetings with the sponsors and contracting authorities behind the buildings in it.
04
Service model
Output specifications, service levels and a deduction model priced from the company’s own operating data.
05
Partners
Developers, contractors, lenders and technology companies to complete each consortium.
06
Pilot
A first availability-based contract, small-scale PPP or direct proposal, taken from idea to submission.
Jordan has the projects, hospitals, schools and stations that need running for decades and a law that accepts unsolicited proposals. A PPP program gives your company long contracts in the buildings it serves and a head start in running the superintelligent infrastructure future.
The full document
Inside this guide
Seventeen pages and thirteen sections, from the case for a PPP program to the first steps, written for facility management companies in Jordan.
Download the guide (PDF)
- 01IntroductionWhy a century of infrastructure needs rebuilding, and the $500 trillion it will take.p. 3
- 02The guideRun the buildings of the $500 trillion PPP opportunityp. 5
- 03Jordan and AqabaAn $86 billion pipeline to start withp. 6
- 04Artificial intelligenceHow AI designs, structures and runs PPP projects, and what it means for facility management companies.p. 7
- 05RoboticsHow robots build infrastructure and keep it running, and what that means for facility management companies.p. 8
- 06TokenizationHow tokenization funds projects from their own revenue, and the role it opens for facility management companies.p. 9
- 07Small PPPs in parallelWhy many small PPPs teach a country faster than a few large ones.p. 10
- 08PPP research labsA lab in each sector, running ten small PPP projects a year.p. 11
- 09Unsolicited proposalsHow Jordan’s PPP law accepts direct proposals from private companies.p. 12
- 10Why facility management companiesFacility managers protect the payment that repays a PPPp. 13
- 11The programThe program can sit beside the company’s existing contracts, with a PPP team at its center and the technicians, systems and service record the company already has behind it.p. 14
- 12AboutAbout Jordan PPP and what it offers.p. 15
- 13Next stepsHow a facility management company can start: six first steps.p. 16
Questions
Questions about the guide for Facility Management Companies in Jordan
- What does the guide for Facility Management Companies in Jordan propose?
- Your company launches a PPP facility services program to maintain and run hospitals, schools, universities, stations and public buildings under availability-payment contracts.
- Why should facility management companies in Jordan launch a PPP program?
- Facility managers protect the payment that repays a PPP. In a PPP for a hospital, a school, a station or a public office, the government pays for space that is available and services that meet the standard, and it deducts for every failure. Sponsors bring the equity and lenders bring the debt, and the facility manager delivers the daily service that earns the payment and repays them.
- Which PPP projects can facility management companies in Jordan take part in?
- Jordan has about $86 billion of PPP and infrastructure projects in development, $46 billion of them anchored in Aqaba. Every one of them will need its buildings and facilities maintained and run for as long as the concession lasts. A Jordanian facility management company that runs one project at home can carry the same systems and teams to the next one across the region.
- How can facility management companies in Jordan start a PPP program?
- Any facility management company in Jordan can take this guide forward. The first steps use the teams, contracts and systems the company already has. The guide sets out six first steps: mandate, team, pipeline, service model, partners and pilot.
- What does a PPP program give facility management companies in Jordan?
- The company gains contracts that run for decades, revenue tied to the service it delivers and, as it moves up the ladder, a stake in the buildings it runs. Each concession also builds a service record that lenders and contracting authorities trust, which qualifies the company for larger hospitals, campuses and stations across the region.
- Is the guide for Facility Management Companies in Jordan free?
- Yes. It is free to read on this page and free to download as a 17-page PDF, with the case for a PPP program, Jordan’s pipeline, the role of AI, robotics and tokenization, the program and six first steps.
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